Data Protection Policy

Privacy Policy

66am is committed to protecting your personal information and privacy. This policy explains in detail how we collect, use, and safeguard your data.

Last Updated: 15 January 2026

Introduction

Welcome to 66am. Protecting your privacy and personal information is our highest priority. This Privacy Policy outlines what information we collect, why we collect it, how we use it, and how we keep it secure. By using the 66am platform, you agree to the practices described in this Privacy Policy.

We comply with all applicable data protection laws and regulations and follow international standards. Your information is used only for lawful and transparent purposes and is never sold or rented to third parties without your consent.

SSL Encryption

256-bit Security

Secure Servers

ISO 27001 Certified

PCI DSS

Payment Security

1. Information We Collect

1.1 Personal Identification Information

We collect the following personal information to create and manage a 66am account:

  • Full name as stated on your government ID
  • Date of birth and information required for age verification
  • Email address used for account verification and communications
  • Mobile number for two-factor authentication and security
  • Proof of address and residency as part of the KYC process
  • ID number such as National ID or passport

1.2 Financial Information

We collect limited financial information to process transactions. This includes your mobile wallet number such as bKash, Nagad, or Rocket, along with your transaction history. Your full bank account details or credit card numbers are never stored on 66am's servers — these are handled directly through encrypted payment processors.

1.3 Technical Information

To enhance your experience and ensure security, we collect certain technical information:

  • IP address and geolocation data for fraud prevention
  • Device type, operating system, and browser information
  • Login times and access logs for security monitoring
  • Use of cookies and similar tracking technologies to store user preferences
  • Gaming session data and betting patterns for responsible gaming support

1.4 Communication Records

Your communication with the 66am support team may be recorded for training and quality control purposes. This includes live chat transcripts, email correspondence, and phone call recordings. This information is used solely for service improvement and dispute resolution.

2. How We Use Your Information

2.1 Account Management

Your personal information is primarily used to create and manage your 66am account. This includes verifying your identity, maintaining account security, and tracking your gaming activity. We ensure that each account is linked to a real individual and work to prevent duplicate accounts or fraudulent activity.

2.2 Transaction Processing

Your financial information is used to process deposits and withdrawals. 66am ensures all transactions reach the right person and verifies each one to prevent money laundering. Your full transaction history is saved to your account so you can review it at any time.

2.3 Communication and Notifications

We use your contact information to send important account updates, transaction confirmations, and security alerts. If you've given your consent, we'll also send you promotional offers, bonuses, and new game announcements. You can unsubscribe from marketing communications at any time.

2.4 Security and Fraud Prevention

66am analyzes your technical information to detect and prevent suspicious activity. We use advanced algorithms to identify unusual patterns such as multiple accounts, bot usage, or unauthorized access attempts. These measures ensure the security of you and other players.

2.5 Service Improvement

We use aggregated, anonymized data to improve our services — helping us understand which games are most popular, when players are most active, and where there's room to improve. No personally identifiable information is ever used in this analysis.

Legal Obligations

In some cases, we may use or disclose your information to fulfill legal obligations. This includes complying with court orders, cooperating with law enforcement agencies, or meeting regulatory authority requirements.

3. Data Security and Storage

3.1 Encryption Technology

66am uses industry-standard 256-bit SSL encryption to secure all data transmissions. All information traveling between your device and our servers is fully encrypted, meaning no one can intercept or read it in transit. This is the same technology used by international banks and financial institutions.

3.2 Secure Server Infrastructure

Your data is stored in physically and digitally secure data centers. These servers are ISO 27001 certified and monitored 24/7. We conduct regular security audits and commission penetration testing by third-party experts. Database access is strictly limited and only authorized employees can access it.

3.3 Payment Data Security

66am is PCI DSS compliant, meeting the highest standards for credit card and payment data security. Your payment information is stored in a separate encrypted system, isolated from our core database. When you make a payment, your details go directly to the payment processor — full payment information is never stored at 66am.

3.4 Data Backup

Your data is regularly backed up to multiple secure locations, ensuring that your data and account balance remain protected even in the event of a technical failure or disaster. All backups are encrypted to the same security standards.

3.5 Data Retention Period

66am retains your personal information only for as long as necessary or as required by law. For active accounts, information is kept until the account is closed. Following closure, we may retain certain data for up to 7 years to meet regulatory requirements. After this period, all personal information is securely deleted.

4. Cookies and Tracking Technology

4.1 What Are Cookies and Why We Use Them

Cookies are small text files stored in your browser when you visit the 66am website. They help us remember your preferences such as language selection, login status, and game settings. Cookies also help us understand and improve website performance.

4.2 Types of Cookies

66am uses several types of cookies:

  • Essential cookies: These are necessary for the website to function and cannot be disabled
  • Performance cookies: These help us understand how visitors use the website
  • Functionality cookies: They remember your preferences and settings
  • Targeting Cookies: These are used to deliver relevant ads and offers

4.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Please note that blocking certain cookies may affect website functionality — you may not stay logged in, or some features may not work as expected.

Cookie Name Purpose Duration
Session_id Maintaining login sessions End of session
Language_pref Language preference storage 1 Year
Analytics_token Website usage analysis 2 years
Promo_shown Promotion display tracking 30 days

5. Third Parties & Data Sharing

5.1 When Information Is Shared with Third Parties

66am shares your personal information with third parties only when necessary to provide services. We never sell your information. Third parties include payment processors, game providers, identity verification services, and support tool providers. All third parties are bound by strict contracts that allow them to use information only for specified purposes.

5.2 Payment Processors

When you deposit or withdraw, your payment information is sent directly to our payment partners who handle bKash, Nagad, Rocket, and other mobile wallets. These processors follow their own privacy policies and are PCI DSS certified. 66am does not store your complete payment information.

5.3 Game Providers

The games you play on 66am are provided by third-party software providers. When you play a game, basic information such as your user ID and game history is shared with the provider to verify game outcomes. No sensitive personal data is shared.

5.4 Marketing Partners

If you consent to receive marketing communications, we may share your email address with trusted email service providers. These providers use the information only to send emails on our behalf and for no other purpose. You can unsubscribe at any time.

5.5 Legal Requirements

In rare cases, we may be legally required to disclose your information to fulfill legal obligations. This includes responding to court summons, search warrants, or requests from regulatory authorities. We disclose only the minimum information required by law.

6. Your Rights and Choices

6.1 Right to Access Information

You have the right to know what personal information 66am holds about you. You may request a full copy of your data at any time by contacting our support team, and we will provide a structured copy within 30 days.

6.2 Right to Rectification

If your personal information is incorrect or incomplete, you may request it to be corrected. Most information can be updated by you directly from your account settings. Some information such as name or date of birth may require verification for changes, and you may need to provide supporting documents.

6.3 Right to Deletion

You may request deletion of your personal data, but certain conditions may apply. If your account has any pending transactions or legal obligations, we may be required to retain some data. Otherwise, your data will be securely deleted after account closure.

6.4 Right to Object to Processing

You have the right to object to your data being processed for specific purposes, such as marketing communications. You can easily unsubscribe from all marketing emails or update your notification preferences in your account settings. Please note that essential account-related emails — such as security alerts and transaction confirmations — cannot be unsubscribed from.

6.5 Right to Data Portability

You have the right to receive your data in a common machine-readable format so you can transfer it to another service provider if you wish. 66am can provide your data in CSV or JSON format.

7. Policy Changes and Updates

7.1 How Changes Are Made

66am may update this Privacy Policy from time to time to reflect new technologies, business practices, or legal requirements. We will notify you of any significant changes by email or via a site notification. For minor updates, the last revised date at the top of this page will be updated accordingly.

7.2 Accepting Changes

Continuing to use the 66am platform after the privacy policy is updated means you have accepted the new terms. If you do not agree with the changes, you must close your account and stop using the service.

7.3 Previous Versions

We keep archived versions of this Privacy Policy. If you'd like to view a previous version, please contact our support team.

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Maximum Encryption

66am uses bank-grade 256-bit SSL encryption to keep all your data secure, both during transmission and while stored.

✓

Your Control

You have full control over your data. View, update, or request deletion of your information at any time. No hidden conditions.

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Your Data Is Never Sold

66am never sells your personal information to third parties. Your data is used only for service provision with your consent.

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Transparent Process

We clearly explain what information is collected, why it's needed, and how it's used — no complex legal language, just straightforward plain English.

🛡️

Regular Security Audits

Regular security audits and penetration testing are conducted by independent third parties. We follow industry best practices.

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24/7 Privacy Support

Have a question or concern about your privacy? Our support team is always on hand to help and to explain anything related to your data.

Your Information is Secure at 66am

We are committed to protecting your privacy. Play with confidence at 66am with world-class encryption and security measures.

8. Frequently Asked Questions

Answers to Common Privacy Questions

If a sports event is cancelled or remains incomplete, bet settlement rules depend on the type of game and the reason for cancellation. Generally, if a match is cancelled before it starts, all bets are declared void and stakes are fully refunded. If the match has started but is not completed, the rules depend on the type of game. In football, results usually stand if 70% or more of the match is completed. In cricket, if the minimum overs have been played, the match is considered valid. In live casino games, if the connection is lost, the hand is completed according to its normal rules and the result is reflected in your account. In slot games, if a spin stops midway, you can see the result of that spin when you log back in. 66am always follows the official result of the event. If the organizing body declares a match cancelled, we settle bets accordingly. In cases of natural disasters or unexpected circumstances, if a match is rescheduled, bets remain valid on the new date unless the match is delayed by more than 48 hours. In any dispute or ambiguity, 66am's decision is final. Your bet history is always visible in your account, and any voids or refunds are processed automatically.

66am supports the most popular local payment methods for the convenience of Bangladeshi players. You can deposit and withdraw using bKash, Nagad, and Rocket mobile wallets. All three methods are fast and secure — deposits are usually instant and withdrawals are completed in 5 to 15 minutes. To deposit with bKash, log in to your account and go to the deposit section. Select bKash and enter the amount. You will be given a bKash merchant number to send the payment to. After making the payment, submit the transaction ID to 66am and your account balance will be updated within a few minutes. Nagad and Rocket follow the same process. Withdrawals are even simpler — provide your mobile wallet number and enter the amount. After verification, the money is sent directly to your wallet. The minimum deposit for each method is BDT 100 and the minimum withdrawal is BDT 500. Maximum limits depend on your account status — up to BDT 50,000 per transaction for regular players and higher for VIP players. 66am does not charge any deposit fees, but mobile wallet providers may deduct their own charges. Withdrawals usually have no fees, but a small administrative fee may apply for more than three withdrawals per month.

Privacy Contact

For any questions or concerns about this Privacy Policy, contact our Data Protection Team at [email protected] or get 24/7 support via live chat.

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